Enjoy the security of a long-term contract and a stable source of income while getting the opportunity to work at diverse projects.
Careers
Junior IT Service Desk Technician Level 1 (M/F)
TMC Luxembourg is looking for an IT Service Desk Technician Level 1 - (M/F) for one of its clients.
About The Member Company
We are a global high-tech consultancy company with a team of entrepreneurial engineers, scientists, and digital experts from around the world. Together we form a fast-growing and proud community. We offer consultancy services to high-profile clients globally in diverse service areas, such as:
- Technology & Engineering
- Energy & Renewables
- Life sciences & Pharma
- Digital & IT
About this vacancy
You will act as the first point of contact for IT-related inquiries, managing and prioritizing tickets in ServiceNow while ensuring quick and effective resolution. You will provide front-end support with a focus on user satisfaction, perform first-level troubleshooting for applications and hardware, and escalate issues when needed.
What we expect from you
- Fresh graduate or junior IT profile (or related field)
- Initial experience or exposure to ServiceNow is considered a strong asset
- Solid working knowledge of Windows, iOS, and Microsoft Azure environments
- Good understanding of ITIL best practices and IT support procedures
- Excellent communication skills with a strong customer-centric approach
- Fluency in both English and French (written and spoken)
What you can expect from us
Why choose Employeneurship?
Our Employeneurship model is unique, a true innovation in the high-tech consulting sector. It is THE professional relationship for the 21st century, tailored to highly skilled technical professionals. It is built on five main pillars:
- You will benefit from a permanent employment contract that provides stability and security,
- You will learn to assess your market value and receive a share of the profits generated by your work through individual profit sharing,
- We will support you with personalized coaching and a dedicated training plan, enabling you to develop your entrepreneurial skills,
- Our technical competence cell structure offers you a strong, meaningful, and relevant network of experts,
- The Entrepreneurial Lab will be your playground to explore new ideas and potentially participate in the launch of start-ups.
The 5 basic principles of employeneurship
As pioneers in employeneurship, we have redefined the traditional work model. We offer our employeneurs the opportunity to combine the security of a permanent contract with their passion for entrepreneurship.
Full transparency. That’s it. For each of your projects, you know your hourly rate, your costs, and your individual performance-based profit sharing, all in order to stimulate your inner entrepreneur.
Our employeneurs are grouped in business cells based on their technical expertise. They are small, focused and function as high-grade knowledge networks. And as buzzing communities of close colleagues.
Every employeneur drives their own career. Together, we make a plan for personal and professional growth. Receive personal coaching and an extensive training budget to keep developing yourself and deliver outperformance at our clients.
Work on your technical ambitions within our Entrepreneurial Lab (TEL). Here, you are given the space to explore ideas, experiment, and develop them into tangible solutions. In multidisciplinary teams, you collaborate with colleagues from different fields, bringing in new perspectives and accelerating innovation. The lab not only provides access to knowledge and resources, but also encourages ownership. This allows you to develop not only your technical expertise, but also your entrepreneurial skills, enabling you to actively contribute to solutions that truly make a difference.
Submit my application
Great that you are interested in a job at TMC! Apply now in the way that suits you best and hopefully we can welcome you to one of our teams soon.
Apply with resume Apply with LinkedIn Apply without resume