Enjoy the security of a long-term contract and a stable source of income while getting the opportunity to work at diverse projects.
Careers
Service Contract Performance Manager (F/M)
TMC Luxembourg is looking for a Service Contract Performance Manager (F/M) for one of its clients.
About The Member Company
We are a global high-tech consultancy company with a team of entrepreneurial engineers, scientists, and digital experts from around the world. Together we form a fast-growing and proud community. We offer consultancy services to high-profile clients globally in diverse service areas, such as:
- Technology & Engineering
- Energy & Renewables
- Life sciences & Pharma
- Digital & IT
About this vacancy
You will support the performance and governance of large-scale IT managed service contracts within a highly secure institutional environment, ensuring service quality, compliance with contractual obligations, and continuous improvement while coordinating with multiple stakeholders across infrastructure and cloud service domains.
What we expect from you
- Minimum 15 years of experience in IT service management
- At least 5 years managing large IT outsourcing / managed services contracts
- Proven experience in complex infrastructure environments (data centers, cloud, OS)
- Strong expertise in SLA management, monitoring, and reporting
- Solid background in contract lifecycle management (renewals, amendments, integration)
- Minimum 5 years in project/program management
- Mandatory certifications: PM2 and ITIL Foundation
- Valid EU SECRET (SECRET UE) security clearance
What you can expect from us
Why choose Employeneurship?
Our Employeneurship model is unique, a true innovation in the high-tech consultancy sector. It is THE 21st-century working relationship for highly skilled technical professionals. It is built on 5 main pillars:
- You will benefit from a permanent employment contract that provides stability and security,
- You will learn to assess your market value and receive a share of the profits generated by your work through individual profit sharing,
- We will support you with personalized coaching and a dedicated training plan, allowing you to develop your entrepreneurial skills,
- Our structure of technical competence cells offers you a solid, meaningful, and relevant network of experts,
- The Entrepreneurial Lab will be your playground to explore new ideas and possibly take part in launching start-ups.
The 5 basic principles of employeneurship
As pioneers in employeneurship, we have redefined the traditional work model. We offer our employeneurs the opportunity to combine the security of a permanent contract with their passion for entrepreneurship.
Full transparency. That’s it. For each of your projects, you know your hourly rate, your costs, and your individual performance-based profit sharing, all in order to stimulate your inner entrepreneur.
Our employeneurs are grouped in business cells based on their technical expertise. They are small, focused and function as high-grade knowledge networks. And as buzzing communities of close colleagues.
Every employeneur drives their own career. Together, we make a plan for personal and professional growth. Receive personal coaching and an extensive training budget to keep developing yourself and deliver outperformance at our clients.
Work on your technical dreams in our lab. Collaborate with others in multidisciplinary teams to unlock out-of-the-box thinking and innovative ideas as well as entrepreneurial skills.
Submit my application
Great that you are interested in a job at TMC! Apply now in the way that suits you best and hopefully we can welcome you to one of our teams soon.
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