Structured approach
After a year of training, Martin was given the lead of the MDR system engineering project part at Elekta. The tasks within the team were divided according to everyone's qualities. Martin: “Of course you run into things that won’t go smoothly at first, but after two or three products we were able to standardize a lot of things. The person who worked on the engineering process created a structure which allowed us to generate any overview that was desired with only a few actions.” Wilko adds: “That led to a structured approach and really helped us. Within Elekta we have several engineering groups where they will adopt this working method.”
To show a product meets the requirements, Elekta sends documentation with test proofs to various authorities. First in Europe, later also worldwide. There they review the documentation after which they send back questions the company has to answer. Only after everything has been answered satisfactorily a product will be approved. This process takes about 9 months. Wilko: “All new certificates must be received by May 2024, otherwise we can no longer sell the products. The documentation of the first 2 product families has been sent, but we still have 18 left to do. An enormous challenge.”